Refund Policy

Last updated: July 2026

At Crazyblueapps we want you to be fully satisfied with every purchase. This policy explains when and how you can request a refund.

PURCHASES MADE THROUGH OUR WEBSITE

Purchases made on crazyblueapps.com are processed by our merchant of record, Paddle.com Market Ltd ("Paddle").

• You may request a full refund within 14 days of purchase, for any reason.
• To request a refund, reply to your Paddle receipt email, visit paddle.net, or contact us directly at hello@crazyblueapps.com with your order number.
• Approved refunds are returned to your original payment method. Depending on your bank, it can take 5-10 business days for the funds to appear.
• For auto-renewing subscriptions, you can cancel at any time to avoid future charges. If a renewal was charged in error, contact us within 14 days of the renewal and we will refund it.

PURCHASES MADE THROUGH THE APPLE APP STORE

Purchases and in-app purchases made through the Apple App Store are processed entirely by Apple, and refunds are governed by Apple's policies. You can request an App Store refund at reportaproblem.apple.com. We are unable to issue refunds for App Store transactions directly, but we are happy to help you with the process.

EXCEPTIONS

We may decline refund requests where there is evidence of fraud, abuse of the refund policy (for example repeated purchase-and-refund cycles), or usage that violates our Terms & Conditions.

NEED HELP?

If you have any questions about a charge or a refund, contact us at hello@crazyblueapps.com and include your order number. We usually reply within 24 hours.